POST /mcp (MCP streamable HTTP)Authorization: Bearer <token> or X-API-Key: <token>add_requester_to_groupcancel_change_approvalcancel_change_approval_groupclose_changecreate_agentcreate_changecreate_change_approval_groupcreate_change_notecreate_change_taskcreate_change_time_entrycreate_groupcreate_productcreate_requestercreate_requester_groupcreate_service_requestcreate_solution_articlecreate_solution_categorycreate_solution_foldercreate_ticketcreate_ticket_notedelete_changedelete_change_notedelete_change_taskdelete_change_time_entrydelete_ticketfilter_agentsfilter_changesfilter_requestersfilter_ticketsfs_add_ticket_attachmentfs_add_ticket_notefs_api_requestfs_create_requesterfs_create_ticket_advancedfs_find_requesterfs_get_ticket_form_fieldsfs_health_checkfs_list_groupsfs_list_ticket_typesfs_list_workspacesfs_ticket_cataloggetAgentGroupByIdget_agentget_agent_fieldsget_all_agent_groupsget_all_agentsget_all_canned_responseget_all_productsget_all_requester_groupsget_all_requestersget_all_solution_categoryget_canned_responseget_change_by_idget_change_tasksget_changesget_list_of_solution_articleget_list_of_solution_folderget_products_by_idget_requested_itemsget_requester_groups_by_idget_requester_idget_solution_articleget_solution_categoryget_solution_folderget_ticket_by_idget_ticket_fieldsget_ticketsget_workspacelist_all_canned_response_folderlist_all_requester_fieldslist_all_ticket_conversationlist_all_workspaceslist_canned_response_folderlist_change_approval_groupslist_change_approvalslist_change_fieldslist_change_noteslist_change_time_entrieslist_requester_group_memberslist_service_itemsmove_changepublish_solution_articlesend_change_approval_remindersend_ticket_replyupdate_agentupdate_approval_chain_rule_changeupdate_changeupdate_change_approval_groupupdate_change_noteupdate_change_taskupdate_change_time_entryupdate_groupupdate_productupdate_requesterupdate_requester_groupupdate_solution_articleupdate_solution_categoryupdate_solution_folderupdate_ticketupdate_ticket_conversationview_change_approvalview_change_noteview_change_taskview_change_time_entry